Returns & Refund Policy
Thank you for shopping at bestallday.com. If you are not entirely satisfied with your purchase, we're here to help.
Returns
We offer a 7-day return policy. If 7 days have passed since your purchase, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Certain items are exempt from being returned. Perishable goods, such as food, flowers, newspapers, or magazines, cannot be returned. We also do not accept intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Additionally, gift cards and downloadable software products are non-returnable.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days as determined by your bank.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, please check your bank account again.
Next, contact your credit card company. It may take some time before your refund is officially posted.
If you have completed these steps and still have not received your refund, please contact us at [email protected].
Sale items (if applicable)
Only regular-priced items may be refunded; unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please send us an email with eligible proof of photos at [email protected] and send your item to: 5C2523, Longguang Nine Diamond, Longhua District, Shenzhen, Guangzhou Province, China.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will issue a refund to the gift giver, and they will be informed of your return.
Shipping
To return your product, you should mail your product to: 5C2523, Longguang Nine Diamond, Longhua District, Shenzhen, Guangzhou Province, China.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on your location, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Changes to Return & Refund Policy
You can review the most current version of the Return & Refund Policy at any time on this page.
We reserve the right, at our sole discretion, to update, change, or replace any part of this Return & Refund Policy by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the service following the posting of any changes to this Return & Refund Policy
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